They informed us no other complaint had been received on the mattress. We were told they could not assist us with the discomfort issues we were experiencing, further stating discomfort was not a valid reason for return. Also inquired on if other customers complained. We contacted the Merchant in an attempt to find a resolution to these issues and request a replacement or refund. If there is any information I could provide to support this, I would be more than happy to oblige. I see that someone has posted information regarding a class action lawsuit. We are now in the market for a new mattress and thankful for Consumer Affairs for providing this forum to validate that my husband and I are not the only very unhappy owners of the Simmons Beautyrest Recharge Mattress. It is now Nov of 2016, with no results from our warranty process and we are beyond frustrated with our mattress. Frustrated, I began the process again, only to have the same results. even after I gave them the related customer/account number provided to me by the representative I spoke to in the beginning. After 3 months of no response, I contacted the warranty department again only to be told that they have not received our information, nor did they have anything on file for our request. pictures, measurements, documenting and speaking with a customer service rep, we waited. of 2014, I was frustrated enough to start the warranty process. Browse through our large collection of airbeds to find the right pick for you.In Nov. These airbeds with lovely plush tops will make you want to snooze all day. Perfect for every camping enthusiast, our collection of air mattress repair kits, air mattress repair patches and air mattress storage bags is sure to come in handy. When it’s time to pack up, the pump deflates the airbed so it fits into a carry bag that can be stored away till your next adventure. Our range of airbeds with built-in pumps is sure to make your outdoor experience a breeze. Having guests over this weekend? Inflate your airbed in a jiffy with our collection of air pumps. Our collection of airbeds also makes a great choice for on-the-go needs at home. Adding that extra layer of comfort to your outdoor adventures has never been this easy. Whether you need a single or double air mattress, we’ve got you covered! Look through our range of queen, king and twin mattresses that will make sure you feel right at home.

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Simmons deepsleep mattress